Returns and Exhanges

Resetting your password is quick and easy. Here's how you can do it:

From the Login Screen: If you've forgotten your password, simply go to the login screen and select "Lost your password?" This will prompt you to enter your email address, and a password reset link will be sent to your inbox.

From the Account Dashboard: Once you're logged in, navigate to the Account Dashboard. From there, select "Edit Account" from the left menu bar. You'll find an option to reset your password.

If you've followed these steps and still encounter issues resetting your password, please ensure to check your spam folders for the password reset link. If you continue to experience difficulties, don't hesitate to reach out to our support team for assistance. We're here to help!

You have 12 hours to cancel your order for a refund. If the cancellation is made after 12 hours, a 5% fee will be deducted from the refund amount.

We can only exchange items if they are defective. To request an exchange, please email us at contact@swedwholesale.com within 5 business days of the delivery date. Include the following information:

• Your order number
• A description of the issue
• Photos of the defective item(s)

Please note that exchanges are given at the discretion of S.W.E.D. WHOLESALE

We're here to help, so don't hesitate to reach out if you have any questions or concerns.

Currency: Understanding Charges in Different Currencies

At S.W.E.D. WHOLESALE we aim to provide straightforward pricing for our products and services and we recognize that international transactions can sometimes be confusing, especially when charges appear in currencies other than USD (United States Dollar).

Here's what you need to know:

Pricing in USD: All our prices are listed in USD. This means that regardless of your location or preferred currency, our platform displays prices in USD.

Currency Conversion: When you make a purchase with a non-USD currency, your financial institution will convert the transaction amount into your local currency based on the prevailing exchange rate at the time of the transaction. Please note that exchange rates may vary, leading to slight differences between the listed price and the amount charged to your account.

Statement Reflecting Charges: The charge on your account statement may appear slightly different from the listed price due to currency conversion and any associated fees applied by your financial institution.

Refunds and Currency Exchange: While we strive to ensure a seamless experience for our customers, we want to clarify that we have no control over exchange rates. As a result, we are unable to process refunds or adjustments related to currency exchange fluctuations.

To recap, all of our prices are listed in USD and may reflect differently on your statement if your currency is not USD. We have no control over exchange rates and are not able to process any refunds in relation to currency exchange.

If you have any questions or concerns about the charges on your account or need assistance with currency exchange, please reach out to our customer support team. We're here to help clarify any issues and ensure your experience with us is smooth.

We currently ship only within the United States.

At S.W.E.D. WHOLESALE, we're committed to offering premium products at fair prices.

While we do provide occasional discounts on items, we encourage you to keep an eye out for good deals through our regular promotions and offers! Stay in the loop by signing up for our newsletter, The S.W.E.D. WHOLESALE Bulletin, and by following us on social media.

Thanks for choosing S.W.E.D. WHOLESALE!